The important thing about outsourcing or global sourcing is that it becomes a very powerful tool to leverage talent, improve productivity and reduce work cycles.
What we are doing is we are putting in significant training into the people we have currently to upgrade their skill resources, upgrade the presentation resources, and upgrade what we expect from them in terms of not business as usual.
Excellence can be as strong a uniting force as solid vision.
I inherited the company from my father after he died very unexpectedly from a heart attack in 1966. He was just 51 years old, and I was 21.
Excellence is a great starting point for any new organisation but also an unending journey.
I was studying at Stanford University with two quarters left to go before receiving an undergraduate degree in electrical engineering. Then, I got the telephone call from my mother. I had no choice. I went home, and I jumped into the company feet first, right from day one. There was no time to grieve my father.
