Victory is sweetest when you've known defeat.

Keeping score of old scores and scars, getting even and one-upping, always makes you less than you are.

If you don't know what to do with many of the papers piled on your desk, stick a dozen colleagues initials on them and pass them along. When in doubt, route.

Never hire someone who knows less than you do about what he's hired to do.

Being right half the time beats being half-right all the time.