When you depersonalize abrasive behavior and see it as a call for help you become a catalyst for the best kind of change.
タグ: self-improvement, relationships, inspiration, customer-service, business

"Marilyn Suttle"の他の名言

Look for the positive qualities in your client's negative behavior.
タグ: relationships, cusotmer-service, consulting, business
When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.
タグ: success, self-improvement, inspirational, customer-service, business
Do an evening review at the end of the day to reflect on what went well, and what you'd do differently next time.
タグ: success, motvational, inspiration, business
When you give appreciation IN ORDER TO get something– it's manipulation and people can sense it. Appreciate genuinely.
タグ: success, inspiration, appreciation
Optimists move through life with a happy exterior. What happens on the inside shows up on the outside.
タグ: success, inspiration
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