It is so much easier to be nice, to be respectful, to put yourself in your customers' shoes and try to understand how you might help them before they ask for help, than it is to try to mend a broken customer relationship.
タグ: shoes, yourself, you, relationship

"Mark Cuban"の他の名言

Every job in a company is important. Unless you experience a wide range of those jobs, I don't think you are as well prepared to start and run a company as you could be.
タグ: think, job, experience, you
When you turn your team upside down and try to figure out what the culture of the team is, you take the greatest risk a team can take.
タグ: your, try, culture, you
But we have to ask ourselves, what's the purpose of the stock market? It's supposed to be a source of capital for growing business. It's lost that purpose.
タグ: ask, lost, purpose, business
Wherever I see people doing something the way it's always been done, the way it's 'supposed' to be done, following the same old trends, well, that's just a big red flag to me to go look somewhere else.
タグ: red, look, people, me
In the past, people used to tell me to shut up a bit. But what I believe is to put out your opinion and let everyone else react. If I'm wrong, I'm wrong.
タグ: believe, past, people, me
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