I don't like department stores. I had a chain of department stores back in 1994 which was Lewis's and Owen Owen, only for a short time, and I found department stores personally difficult.
I could spend my life having meetings, a meeting to have another meeting, a hundred meetings to have another thousand meetings. It's not what I'm about. I don't want to have to get in a queue; that's not how I like to live.
When I am driving my car down the street, I try not to go down the potholes.
I don't think there's anyone who can be unaware of the relevance of Kate Moss, the effect that she's had on the fashion industry.
People are always going to go shopping. A lot of our effort is just: 'How do we make the retail experience a great one?'
Stand in my lobby at 5:30 P.M., and there is no one who gets out of the lift who is not on a gadget. No one is talking to each other. I get in the lift and say, 'Hello,' and everyone's head is down tapping on a screen.
