If I think something is right, I'll fight for it - always have. If it's wrong or I've been proved wrong, I'll walk away, and I'll apologise.
We're supposed to be an entrepreneurial company; we're meant to be expanding and looking for opportunities - but the minute you do it, you get your head bashed in.
There is no Internet business in furniture or bedding. Zero - practically in the world.
Kids go to school; we develop them at school. We develop them later on in the workplace so that we get better quality individuals, so that we get less people that are dependent or get into problems.
I'm probably not your typical business person in many ways. I don't wear a suit. I don't carry a briefcase. I don't wear a tie. I'm fairly casual. I haven't got a big office, and it's in a very ordinary part of town. I'd much prefer to downplay than impress.
If you do genuinely care about people and love them a little, eventually you all have this common goal about where you want to go. They see it, and they believe it, and they become believers with you, and you can achieve wonderful things.
I am a commonsense sort of a person, and I don't get carried away with emotion and fears.
People are out there saying we have to devalue our properties because of the Internet, but it hasn't even come into play!
I'm hoping there'll be, if not a boom, then a big pick-up in housing because if that happens, then it will employ a lot of people, and the domino effect will go through the community, and it will help everyone.
I was talking to Rupert Murdoch the other day at a lunch, and he said, 'Maybe I'll live to 100'. He actually thinks he will live to 100!
You've got to open on a Sunday, but at the end of the day, you've just lost a lot of money by opening on the Sunday, so it's very, very difficult to make money when you're paying unskilled people $42 per hour.
