We will continue to pursue anybody who violates our franchise covenants, trade agreements, or anything, for that matter, that is ours.
If you're going to do a job, do it right. If you're going to throw a birthday party, make it amazing. If you're going to do anything, do it awesome.
My customers come and go, cycle in and out. They eat others' foods, too. It's cool. They move on, and they come back. My quality, in food and execution, speaks for itself.
We want a system that creates the same exact sandwich, very rapidly and very consistently, every single time.
NASCAR is Freaky Fast, just like Jimmy John's.
I loved the taste and smell of Chicago hot dogs.
My dad was the guy who wanted to teach a man to fish. He was very, very curious, right up until the day he died. He was insatiable for information. He was the pursuit of awesome.
We have more franchisees that want to pay us money than we have locations to go into.
I changed the rules for allowing people to buy into my system as a franchisee. I explained in detail how tough running a Jimmy John's can be. I explained the long hours, the unforgiving weather, the late nights, the weekends, and all of the sacrifices that go along with the industry. I made it tough for people to get into the system.
My college options were nil.
I'm a good operator: good with food and good with math.
I'm so genuine about what I do and how I want to do it, and I get anxiety when I'm pressured from the outside.
I was at this fancy school, and I felt out of place, so I rebelled.
I've never offered coupons or deals. I'm not fancy enough to do soup or salads, hot breakfasts, or smoothies.
I think I'm in the service business. I mean, our sandwiches are pretty good; I don't know if they're extraordinary. But our service is.
