Despite the best intentions, companies often become culturally dysfunctional. This occurs when leadership has a perception about the culture that conflicts with reality, or leadership behaves differently than what might be written down.
In the old days, I'd have to go as a company, buy computer resources, buy servers, buy storage, and lash it all together. It took a long time to stand up. Now, if I need, I can go to Amazon or Rackspace and buy some computer power nearly instantaneously.
As a former CEO and senior executive, there was a time when I did not quite understand the profound impact a CEO has on the culture of a company, even though I always knew culture was important.
