If you make a mistake, don’t spend precious time and energy trying to deny it or point the finger at someone else. Be a leader and own it, then spend your time and energy fixing the problem. As I’ve already noted, start-ups often fail because founders want to be seen as the smartest person in the room, which means not being wrong. Making a mistake is going to happen. None of us is perfect. But the difference between success and failure is how you handle that mistake.
If you want success and longevity for your business, earning a reputation for integrity is crucial. People want to work with people and companies they can trust. Trying to hide a mistake and hope nobody notices or passing the buck does not inspire confidence or respect—from anyone, employees, vendors, or customers alike. Owning up shows integrity and whatever embarrassment you may feel is worth it because in the end people will likely trust you more going forward. It’s not the mistake that is a deal-breaker, it’s being dishonest about it.
